Testimonials - Case Study with Build Buddy: quotation mark icon.

Hui & Han

Project: Knock-down and Rebuild New Home

Located: Northern Beaches NSW

Joined Build Buddy: February 2024

Main Reason for Joining: Founding that builders didn't offer enough customisation and certainty

Builder's left us feeling quite disappointed ...

Hui's journey began in 2019, before the COVID-19 pandemic. Faced with the challenge of creating a custom home, Hui and her husband encountered obstacles when traditional builders found their design too custom. The financial instability in the building industry further compounded their difficulties, making it clear that working with a traditional builder wasn't a viable option.

What has been your favourite part of using Build Buddy so far?

The app provides clear guidance, making it easy to navigate. It offers a comprehensive scope of works, allowing me to understand the project from a high level perspective. I can effortlessly request quotes and access suppliers, streamlining the entire process.

How has your experience been with Build Buddy Pros or Services?

Build Buddy Services have been exceptional, offering easy and effective communication. Ric, in particular, stands out as professional, friendly, and highly knowledgeable. The customer support team is outstanding, and I couldn't have asked for a better group to assist me.

I feel a great deal of control over my build...

When I share my ideas, the team always suggests alternatives, which is very helpful. They always check with me to ensure I'm happy with the recommendations. The design process is highly flexible, which suits my needs perfectly.